Refund Policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 14 days from the date you inform us that you wish to do so.

Any product you return must be in the same condition you received it. You will have to pay the cost of returning the goods, which we will refund if the goods are found to be faulty.

Our returns address is:

Freshskin
Grant House
Grant Street
Off Ilkeston Road
Nottingham
NG7 3GS

 

All returns must be traceable so please use a trackable service or postal office receipt for proof of return – No refund can be issued with out this information.

Read our full terms and conditions for more information.